We would like to express our sincere appreciation for your continued patronage of POLA’s products.
We have confirmed that WRINKLE SHOT SERUM (Manufacturer: POLA CHEMICAL INDUSTRIES, INC., Marketing Authorization Holder: POLA, INC.) are being counterfeited and distributed on online marketplaces in Japan and China.
As a result of analyzing the seized counterfeit products, the ingredients were totally different from our authentic products, and furthermore, NEI-L1, the active ingredient which improves wrinkles, was not even added. For these counterfeit products, we cannot assure you any of their efficacy, safety, and overall quality. We are seriously concerned that counterfeit products could potentially be harmful to your health.
Wrinkle Shot Serum is available exclusively at the face-to-face sales counters through consultation for each customer’s skin condition and explanation for proper instructions for use. It is not available even on our official website. Thus, all Wrinkle Shot Serum products available on online marketplaces are from unauthorized distributers, which means they possibly are counterfeit.
We highly recommend our customers to purchase from authorized channels.